Support | Study Scripts

Study Scripts Support

Help, FAQs, and contact options.

Contact Support

• Email: contact@studyscripts.com

• Response time: Typically within 1–2 business days

Please include your device model, iOS version, app version, and a brief description or screenshots of the issue.

Quick Links

• Manage or cancel subscriptions (Apple): https://support.apple.com/en-us/HT202039

• Request a refund (Apple): https://reportaproblem.apple.com/

• Privacy Policy: https://studyscripts.com/privacy-policy

Subscriptions & Billing

• Manage or cancel your subscription:

On your iPhone/iPad, go to Settings → [your name] → Subscriptions and select Study Scripts. You can also use the Apple link above.

• Restore purchases:

Open Study Scripts, go to the subscription screen, and tap “Restore Purchases.” Make sure you’re signed in with the same Apple ID you used to purchase.

• Troubleshooting

• Content not loading:

1. Check your internet connection.

2. Force quit and relaunch the app.

3. Update to the latest version of Study Scripts from the App Store.

• Subscription not recognized:

1. Tap “Restore Purchases” in the app’s subscription screen.

2. Confirm you’re signed in with the same Apple ID used to purchase.

3. Reboot your device and try again.

• Crashes or unexpected behavior:

1. Ensure your device is running the latest iOS/iPadOS version.

2. Reinstall the app (your subscription is tied to your Apple ID and won’t be lost).

3. Contact support with steps to reproduce and screenshots if possible.

FAQ

• Which devices are supported?

Study Scripts supports modern iPhone and iPad devices running recent iOS/iPadOS versions. For best results, keep your device up to date.

• Do you store my personal data?

We minimize data collection. See the Privacy Policy for details.

• How do I contact support?

Email contact@studyscripts.com. We typically respond within 1–2 business days.